iconZEVERELLE

Privacy Policy

Last Updated: March 2, 2025

1. INTRODUCTION

This Privacy Policy explains how Nalch Technologies LLC, doing business as Zeverelle ("we," "our," or "us"), collects, uses, shares, and protects personal information when you use our website (www.zeverelle.com) and software as a service offering (collectively, the "Service").

We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand our practices regarding your data.

2. INFORMATION WE COLLECT

2.1 Information Collected on Behalf of Client Companies

As a service provider to non-profit and for-profit companies, we collect and process the following types of data on behalf of our client companies:

  • Phone numbers
  • Email addresses
  • Zelle® sender names
  • Transaction dates
  • Zelle® transaction memo fields

2.2 Donor Information Handling

We want to be clear about how we handle donor information:

  • Zeverelle does not contact donors for marketing purposes
  • We do not use or sell donor personal information under any circumstances
  • Our platform simply enables client companies to:
    • Send receipts to their donors
    • Manage their own donor communications
  • All donor communications are initiated and conducted by our client companies, not by Zeverelle
  • We serve as the technology provider that facilitates these communications while maintaining donor privacy

2.3 Technical Information

We may automatically collect certain information about your device when you use our Service, including:

  • IP address
  • Browser type and version
  • Operating system
  • Access times and dates
  • Pages viewed
  • Other statistics related to your interaction with our website

2.4 Cookies and Similar Technologies

We may use cookies and similar tracking technologies to track activity on our Service and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. HOW WE USE YOUR INFORMATION

3.1 Client Company Data

We use the data collected on behalf of client companies to:

  • Provide, maintain, and improve our Service
  • Process transactions
  • Fulfill the specific purposes for which the client company has engaged our services

3.2 Anonymized Data Usage

We may use anonymized data derived from the information we collect to:

  • Train our machine learning models
  • Improve our Service
  • Develop new features or services
  • Generate aggregate analytics and statistics

This anonymized data does not identify individual users or client companies.

3.3 Public Aggregated Statistics

We may generate and share anonymized, aggregated statistics derived from data across our entire platform (not specific to any individual client) for research, educational, or public interest purposes. These statistics might include trends like average donation amounts, donation frequency patterns, or seasonal giving trends. This aggregated data is thoroughly anonymized and contains no personally identifiable information or client-specific details. Such anonymized statistics help advance understanding of charitable giving patterns without compromising individual or organizational privacy.

4. DATA SHARING AND DISCLOSURE

4.1 Client Companies

We share the data we collect with the respective client company on whose behalf we collected it.

4.2 Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.4 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. DATA RETENTION

We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, to fulfill the purposes for which we collected it, or as required by law.

7. YOUR DATA PROTECTION RIGHTS

7.1 For Client Companies

If you are a client company, you have the right to request the deletion of data we have collected on your behalf by contacting us at privacy@zeverelle.com.

7.2 For Individuals

If you are an individual whose data has been collected through our Service:

  • You must contact the company to which you sent your Zelle® transactions
  • That company will then contact us to request the removal of your data
  • We will process this request in accordance with applicable data protection laws

7.3 Additional Rights

Depending on your jurisdiction, you may have additional rights regarding your personal information, such as:

  • The right to access the personal information we have about you
  • The right to rectification of inaccurate personal information
  • The right to restriction of processing of your personal information
  • The right to data portability

To exercise these rights, please contact the client company that collected your information directly.

8. CHILDREN'S PRIVACY

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. INTERNATIONAL DATA TRANSFERS

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

11. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@zeverelle.com
  • Website: www.zeverelle.com

Nalch Technologies LLC dba Zeverelle